Services/Support & maintenance

A named person who knows your site.

A monthly block of hours for changes, a contact who has your project in their head, and no ticket queue between you and the people who built it.

How support works

✓A named contact, reachable by email or WhatsApp

✓A monthly block of hours for edits and small features

✓Same working day replies, Monday to Friday

✓Unused hours rolled over for one month

Same day

reply target

Named

point of contact

$250/mo

per month from

ticket queue

What's included

Maintenance and a person, together.

Content and design edits

New pages, offers, images and copy changes handled from your monthly hours, no quoting each time.

Fixes and small features

Broken forms, layout issues and small additions, prioritised with you at the start of each month.

Health checks

Speed, uptime, forms and backups reviewed monthly so problems get found before customers do.

Advice, included

Questions about tools, tracking or a new campaign answered without a separate engagement.

How it runs

Onboard Week 1 We document your site, access and priorities, and agree what the monthly hours cover.

Work Monthly You send what you need, we confirm effort, and it gets done within the agreed hours.

Review Quarterly A short look at what has been spent and whether the plan still matches how you work.

Often paired with

Tell us what it runs on and how often it changes. We will suggest the smallest plan that covers you.

We usually reply the same working day